Terms of service
Last updated: November 30, 2025
Welcome to VitaTein, operated by GOtein Wellness LLC (“VitaTein,” “we,” “us,” or “our”). These Terms of Service (“Terms”) govern your access to and use of our website, products, and services (collectively, the “Services”), which are powered by Shopify.
By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy and other policies referenced herein. If you do not agree, please do not use the Services.
Eligibility and Account Responsibilities
You must be at least the age of majority in your jurisdiction to use the Services. You agree to provide accurate, current, and complete information when placing an order or creating an account.
You are responsible for maintaining the confidentiality of your account information and for all activity under your account.
Products and Information
We make reasonable efforts to display our products accurately. However, product appearance may vary due to device settings. All product descriptions and availability are subject to change without notice.
Our products are intended for personal or household use only and not for resale.
Orders and Payments
Placing an order constitutes an offer to purchase. We reserve the right to accept, decline, or cancel any order at our discretion. Orders are not accepted until payment is successfully processed.
Prices, promotions, and availability are subject to change. Prices do not include taxes, shipping, customs, or import duties unless stated otherwise.
Returns and refunds are governed by our Refund Policy.
Shipping and Delivery
Shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
Title and risk of loss pass to you once the order is transferred to the carrier. Shipping costs are not refundable unless required by law.
Intellectual Property
All content on the Services, including trademarks, logos, text, images, and designs, is owned by VitaTein or its licensors and is protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. Unauthorized use is prohibited.
Third-Party Tools and Links
The Services may include tools or links provided by third parties. We do not control or endorse these third-party services and are not responsible for their content or practices. Use them at your own risk.
Relationship with Shopify
VitaTein is powered by Shopify. All purchases are made directly with VitaTein, not Shopify. Shopify is not responsible for any aspect of transactions between you and VitaTein, and you release Shopify from related claims.
User Feedback
If you submit feedback, reviews, or suggestions, you grant VitaTein a perpetual, royalty-free right to use them for any lawful purpose without compensation.
Prohibited Uses
You may not use the Services for unlawful purposes, to violate any laws, infringe intellectual property rights, transmit harmful code, engage in fraud, or interfere with the operation or security of the Services.
We reserve the right to suspend or terminate access for violations of these Terms.
Disclaimer of Warranties
The Services and all products are provided “as is” and “as available.” To the fullest extent permitted by law, we disclaim all warranties, express or implied, including fitness for a particular purpose.
Limitation of Liability
To the fullest extent permitted by law, VitaTein and its affiliates shall not be liable for any indirect, incidental, consequential, or special damages arising from your use of the Services or products.
Some jurisdictions do not allow certain limitations, so these limitations may not apply to you.
Indemnification
You agree to indemnify and hold harmless VitaTein, Shopify, and their affiliates from claims arising out of your use of the Services or violation of these Terms.
Governing Law
These Terms are governed by the laws of the state where GOtein Wellness LLC is headquartered, without regard to conflict of law principles.
Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page, and continued use of the Services constitutes acceptance of the updated Terms.
Contact Information
For questions about these Terms, please contact us: Email: info@vitateinwellness.com
Mailing Address:
GOtein Wellness LLC
8816 Manchester Rd., Suite 162 St. Louis, MO 63144
United States